Category: Experience

Tahir has recently signed a partnership agreement with NTS Retail to support them in the effective implementation of retail systems within the MEA region.

NTS Retail provides tailored retail and merchandise management solutions for CSPs that help increase retail performance and improve in-store experience.

Telecom brands across the world use NTS Retail solutions to:

• manage and monitor their retail and goods fulfilment processes
• harmonize their distribution channels (own shops, partner stores, distributors, digital channels)
• increase the quality of service and sales efficiency at the point of sale

Having conducted numerous successful retail projects for Telecoms since 1997, NTS Retail today counts more than 30,000 deployed POS installations in 20 countries, serving 200 million subscribers.

NTS Retail portfolio of products includes the innovative:-

NTS vShelf

A virtual and interactive digital signage tool that enables CSPs to overcome the limitations of traditional store design and bring their product range closer to their customers – 24/7, anywhere, at anytime even in limited spaces away from their regular locations or directly at their retail store, even outside of general opening hours.

NTS Pocketstore

Using the pocketstore consumers can compare products, create wish lists, consume rich media content, and buy products and devices immediately.

NTS Touchstore

Improving customer experience, information availability, and customer – staff interactions the Touchstore provides next-gen guided selling tools specifically designed for telco sales processes. Installed as a large format touch table or as a mobile sales tool for staff on the trade floor, this interactive multi-touch assistant enables sales agents to present the complexity of products, services and pricing in a clear and concise way. Acting as in-store CRM sales-front, it helps sales agents in providing personalized consulting while guiding customers to the best sales decision.

Stuart Turner-Cummins (Managing Partner – Tahir) said “We are very pleased to have partnered with NTS Retail. Having complimentary skill sets this partnership allows us both to more effectively deliver a better level of customer engagement and improved profitability for MNO’s within the retail stores that we deliver.”